Q & A
We have tried our best to answer some of the commonly asked questions from prospective clients.
Please don’t hesitate to ask if you have any further queries not addressed below, we are more than happy to help in any way we can;
How much will the free hosting and domain name be after the 12 months?
Our standard web hosting is just £39.99 per year and for one .co.uk domain it’s an extra £10, nothing hidden.
Can you visit us to talk about our project, discuss options and still get a free quotation?
Of course we are happy to visit prospective clients though often this can just as easily be done through email and phone conversations. It is often the case than we will need time to research pricing and options, so an on the spot quotation may not be possible in all cases.
How easy will it be to contact you if and when required?
In most cases you will only deal with one person, whether they are the only designer working on your project or not. This way that individual is responsible for making sure you as the client can get answers to your questions asap.
Do you require a deposit?
Yes we will usually require a 25% deposit before starting work on any project, though this can be discussed; for instance if there is to be only a small charge it can often wait until the work has been carried out.
When is the final payment due?
We will only generate your final invoice when you are happy for us to do so. Generally this would only be once the project has been completely finished to the client satisfaction.
Which type of payment do you accept?
We happily accept cash, cheques, BACs and normal bank transfers, and Credit and Debit Card payment securely with Paypal (this may incur an additional 2.5% charge).
How many clients have your served over how long?
We have had the pleasure of working with over 100 on over 200 projects during our 8 years. Please visit our feedback page for reviews, testimonials and customer ratings.
What is the difference between a static and content managed website, and what content management software do you use?
Simply a content management system (CMS) includes a client control therefore allowing clients to self edit their own website, within the parameters discussed in the planning process. We are able to offer an affordable CMS option by using the open source WordPress software. WordPress was originally designed as an easy to use blog system but has since developed to the most commonly used CMS platform in the world.
Are you only a web development company or do you offer other services?
At AWD we offer a full selection of web and graphic design services including
Web Design & Development
Web Marketing including Google Adwords
Search Engine Optimisation
Logo Design and Company Branding
Stationery Artwork and Printing
Leaflet and Brochure Design and Printing
Magazine Design & Printing
We have also now partnered with Smarter Barcodes Ltd. to offer a selection of QR code designs and vinyl vehicle and window stickers.
What does it cost for a normal sized website?
If we had a penny for everytime we have been asked this one.
Simply put every project is individual, but a simple 5 page complete website starts from around £299. If you require more services including logo design and stationery you might like our New Business Package which includes logo, 5 page website, hosting, domain name, email address, 500 business cards and A4 letterheads all for just £599 complete, minus any discount code.
Do we need to pay extra to see our website on the Google search engine?
As standard we guarantee that your website will be listing on Google.co.uk in a time agree, or your money back. For more indepth SEO and guaranteed 1st page listing we can arrange a further plan, with an agreed additional cost.